This post summarizes a presentation produced by the Greater EMC Chamber at the Business Networking Breakfast presented by ServiceMaster TRS. Dennis Castillo, senior director of sales at Tachus Fiber Internet, outlines why Tachus built a local, no-nonsense fiber network and how its business-focused services are designed to remove connectivity headaches for area companies.

Who Tachus Fiber Is

Dennis explained that Tachus was founded in 2018 in The Woodlands with a clear, customer-first mission: no BS, no compromises. The company focuses on delivering fast, reliable, and fairly priced internet without surprise fees, confusing pricing hikes, or outsourced support that doesn't understand local needs.

Key facts shared during the presentation:

• 60,000+ customers served in the greater Houston region
• 4.9-star Google review rating
• 2,500-mile 100% fiber-optic network

Why Fiber Matters for Modern Businesses

Dennis emphasized that businesses today are cloud-connected and time-sensitive. Video conferencing, VoIP, security cameras, point-of-sale systems, and cloud apps all rely on predictable, low-latency connectivity. Fiber provides symmetrical upload and download speeds so that real-time synchronization and data transfers happen without delay, which directly protects productivity and the bottom line.

Tachus Business Fiber: Built for Business, Not a Residential Rebrand

Tachus positions its Business Fiber as a purpose-built product, not simply a residential plan in a tuxedo. Highlights include:

• Symmetrical speeds up to 10 Gbps (upload and download)
• High availability: 99% uptime from an underground, storm-resilient network
• Lifetime pricing: stable bills with no surprise increases
• 24/7 local support: real-time, locally informed help — no outsourced call trees
• No hidden fees or taxes added to surprise invoices
• Low latency: a congestion-resistant network design

Dennis acknowledged that on a surface-level comparison, Tachus pricing might not always be the lowest. He argued that lifetime pricing and predictable bills are valuable for businesses budgeting long-term, and in some cases Tachus offers higher maximum speeds (an example product capped at 8 Gbps) that better serve heavy data-transfer needs.

Real Business Results & Testimonials

Rather than relying solely on features, Tachus shared local business feedback to illustrate real-world value:

• Houston Plastic Products described Tachus as “highly valuable.”
• Vertical Web, a web design firm, reported they “never have an issue” after switching.

"My previous provider 10 out of 10. Tachus 11 out of 10. I'll take it." — MOIDAWG, local gaming influencer

Wireless Solutions for Today’s Mobile Workforce

In addition to fiber, Tachus offers managed wireless connectivity ideal for businesses with many devices or visitors. The product lets businesses control and administer their wireless networks without needing additional on-site IT for basic wireless management.

Wrapping Up: Local Support and an Open Invitation

Dennis closed the presentation by thanking the chamber community for the invitation and noting that he and four Tachus colleagues were available after the breakfast to discuss connectivity needs. The ask was simple: if a business has struggled with reliability, pricing surprises, or poor support — or if it just wants a connectivity evaluation — Tachus welcomes the conversation.

Takeaways for Business Leaders

1. Prioritize symmetrical, low-latency connections for cloud-driven operations.
2. Look beyond headline prices — predictable, lifetime pricing can reduce budgeting risk.
3. Local, responsive support and a resilient physical network matter during outages and high-demand periods.

Contact & Next Steps

Businesses interested in evaluating their connectivity options or learning more about Tachus Business Fiber were encouraged to speak with the Tachus team after the Business Networking Breakfast presented by ServiceMaster TRS.

Produced by: Greater EMC Chamber